COMMITTEE MEMBERS

ASHLEY DRIER, BA

General Manager, StayWell Interactive

Ashley joined Staywell Interactive in May of 2008 as the General Manager of the division. She brings 13 years of software product development experience including Product Management, Project Management, and IT leadership. Prior to joining MediMedia, Ms. Dreier was the Director of Product Development for GE Capital's Corporate Payment Services division where she led the product development efforts for GE's web-application products. Prior to GE, she was the Director of Program Management at Wolters Kluwer Medical Research/Ovid Technologies leading the team responsible for management of all software product initiatives. She was originally hired into the company as Director Information Services leading the Management Information Systems and Business Analyst teams. Ms. Dreier began her career at Boeing as a Senior Financial Analyst where she assisted with the development of several software application projects. She holds a bachelor's degree in Accounting with Management Information Systems emphasis from the University of Utah.

MELISSA TOLBER, BA

Editorial Manager, Print and Interactive Solutions

Melissa has served as served as an editor for consumer publications and Web sites for 12 years. For the past eight years, she has helped SCC and its clients distill clinical information for a broader consumer audience. Ms. Tobler also overseas SCC’s NCQA compliance partnership program, in which she consults with health plans and other health organizations on how they can meet standards involving health education and wide-scale communications. Ms. Tobler developed SCC’s first medical review process for print content and currently oversees the reviewers. Her NCQA expertise and involvement in medical review for the organization also helps guide SCC business practices and policies regarding content development. In her role of editorial manager, also helps work to improve internal business processes. In addition, she is part of team who develops and implements necessary staff training and advises staff on best practices for clients. Melissa has a bachelor’s of science degree in Journalism from Southern Illinois University. She holds a master’s in Teaching from National Louis University.

BETH WILSON, M.Ed.

Vice President, Product Strategy and Business Development

Beth has been with StayWell Custom Communications for 13 years, and works closely with many health plan and employer clients on a variety of communication programs. One of Ms.Wilson's roles is to evaluate trends and movements in the healthcare communication industry to look for new product strategies and initiatives to bring to our clients. She works to identify strategic partners that enhance the StayWell Custom Communications capabilities to further support our client's business goals. Beth has been in a variety of clinical practice settings for over 30 years. Previously, she worked at Texas Instruments in the corporate health promotion department, where she planned, developed, implemented and evaluated health education and risk intervention programs. Ms. Wilson has a master's degree in education from Tennessee State University.

CAREY HUTCHINS, MHRD

Director of Implementation Services

Carey is a results-oriented professional with 12 years of experience in client implementation, project management, needs analysis and training development. Ms. Hutchins brings proven abilities in strategic planning and the scoping of both internal and external projects. Carey provides additional expertise in improving productivity and processes, through the analysis of existing programs and operations, and implementation of strategies, processes, and technologies. Throughout Ms. Hutchins' career, she has been brought in to various positions to streamline processes and increase efficiencies, while decreasing costs. Ms. Hutchins is responsible for all StayWell Custom Communications client implementations to ensure on-time delivery of the product within scope and within budget. Carey holds a bachelor's of science degree in Marketing and a master's in human resource development degree from Clemson University.

JONATHAN LAMBERT

Director, Client Services

Jon has worked for in a number of roles within the health care industry for over 14 years. Prior to joining SCC, Jon was an IT director for a large managed healthcare company where he was responsible for product development, complex implementation projects and customer service. He has also worked in a national sales capacity. In his current position at SCC as the Director of Client Services he will be responsible for leading the client and technical services team and overseeing online client implementations. Jon received his bachelor’s degree from the University of Utah and also holds a Master of Public Health degree from the University of Utah School of Medicine.

DAPHNE PIERCE-SMITH, RN, MSN, FNP, CCRC

Coordinator, Clinical Content

QOC Chairperson

Daphne is a coordinator of clinical content, editor, and health content writer for StayWell Customs Communication (SCC).  She also serves as the chairperson for SCC Quality Oversight Committee. During her 22 years in the nursing profession, she has held several leadership positions – charge nurse, nurse manager, research manager, lead research coordinator, change agent, educator - for school of medicines, teaching hospitals, universities, and health care institutions. Ms. Pierce-Smith has been a pediatric nursing instructor at a major university, and adjunct faculty in the Clinical Research Professionals program at a college in the metro Atlanta area. Daphne also functioned as a guest researcher for the Centers for Disease Control and Prevention (CDC) while working at Emory University School of Medicine for almost eight years. Ms. Pierce-Smith has sat on several regulatory, academic, state, and national boards, as well as a local institutional review board (research).  For several years, she sat on the Commission for Nursing Practice for Georgia Nursing Association and wrote articles for their official publication, Georgia Nursing.  Daphne also sat on the executive board of the Association of Pediatric Gastroenterology and Nutrition Nurses (APGNN), and served as the chairperson of their research committee for four years. She has been a member of the Association of Clinical Research Professionals (ACRP) for ten years, and served as a Georgia ambassador for six years. Ms. Pierce-Smith is a published author; has written chapters in two gastroenterology (GI) textbooks and one clinical GI handbook; and has co-authored numerous abstracts, manuscripts, and medical and nursing articles.  Daphne holds a master's of science degree in nursing in the Family Nurse Practitioner (FNP) track. She is a certified Clinical Research Coordinator (CCRC), and has recently completed a two-year certification program in healthcare management.

ALANE TALLANT, BA

Senior Vice President,
Editorial Services

Alane is Senior Vice President of Editorial Services for StayWell Custom Communications, holding ultimate responsibility for the depth, breadth, and accuracy of SCC content. She and her leadership team oversee all aspects of editorial client service, new content planning and development, and clinical review, managing StayWell Custom’s large roster of editors, writers, clinical reviewers, and proofreaders. Prior to joining SCC, Ms. Tallant held both Managing Editor and Manager of Client Services positions with a health care and educational publisher. She has 19 years’ experience working with hospitals, health systems, health plans, employers, and others to provide them with on-target editorial consultation and accurate, empowering content. She holds both a bachelor of arts degree in English and certificate in business from Indiana University, Bloomington.